Privacy Policy

We collect information you provide when creating your profile (name, date of birth, photos, location), along with usage data such as community interactions, event participation, and messages. We also collect device information and crash reports to improve app performance.

Your information is used to power our community recommendations, personalise your experience, send you relevant notifications, and improve our services. We may also use anonymised data for research and analytics purposes.

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating the platform, subject to strict confidentiality agreements. We will disclose information if required by law.

We retain your data for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

You have the right to access, correct, or delete your personal data at any time via your account settings. You may also request a copy of your data or withdraw consent for certain processing activities by contacting our support team.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how the app is used. You can manage cookie preferences through your device settings.

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.

VelvetRabbit is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the information.

For any privacy-related questions or requests, please contact our Data Protection team through the Help & Support section in the app. We will respond to all privacy requests within 30 days.